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Company facts

Vivo Health facts

Vivo Health (Vivo Health LLC) is the California company that operates Vivo, the telehealth program at vivoclinic.org. Licensed providers with the affiliated medical group, Arora Health & Aesthetics, LLC, review each online intake and make every prescribing decision; prescriptions are prepared by VialsRX, a licensed U.S. 503A compounding pharmacy.

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What is Vivo Health?

Vivo Health (Vivo Health LLC) operates vivoclinic.org. It is a technology and administrative company: it runs the website, the online intake, billing, and support. Vivo Health does not prescribe, diagnose, or practice medicine.

Where is Vivo Health based?

Vivo Health LLC is based at 721 East Broadway, Suite A, Glendale, CA 91205. Email care@vivoclinic.org or call +1 (762) 327-2774.

Who prescribes?

Licensed providers with Arora Health & Aesthetics, LLC, the affiliated medical group, review each online intake and make every prescribing decision. A prescription is issued only if a provider determines it’s appropriate. If it isn’t, no prescription is issued and nothing ships.

Which pharmacy fills prescriptions?

VialsRX, a licensed U.S. 503A compounding pharmacy in Houston, TX, prepares and dispenses each prescription. The dispensing pharmacy is identified on your prescription label.

Is Vivo LegitScript-certified?

Yes. vivoclinic.org is LegitScript-certified. Verify the certification on LegitScript’s website.

Where does Vivo serve?

Vivo serves patients in all 50 US states through its affiliated medical group, Arora Health & Aesthetics, LLC. Services are currently available in every US state, subject to state regulation. Treatment and medication availability may vary depending on provider licensure, state telehealth requirements, and pharmacy dispensing restrictions. See where Vivo ships.

What does Vivo offer?

Each medication below is compounded and available by prescription only, after provider review.

Compounded medications are prepared by a licensed pharmacy for an individual prescription and are not FDA-approved drug products.

How does the process work?

  • Complete an online intake. It takes under 5 minutes.
  • A licensed provider reviews your intake and decides whether a prescription is appropriate. Approval is not automatic.
  • If a prescription is issued, the pharmacy prepares it and ships it with free 2-day shipping in discreet, cold-chain packaging.
  • HSA and FSA cards are accepted at checkout. Whether your plan reimburses the expense is up to your plan administrator.
  • Compounded medications are not FDA-approved.

How it works, step by step

Is Vivo Health related to other companies named “Vivo Health”?

No. Vivo Health LLC (vivoclinic.org) is not affiliated with Northwell Health’s VIVOHealth Pharmacy or VIVOHealth PBM, vivo Mobile’s Health app, Vivo Health Solutions (Pensacola, FL), Vivo.Health (BetterMed), Vivo Health Limited (UK), or the UK businesses trading as Vivo Clinic Bristol and Vivo Clinic Shop.